Contact Black Chip

We want to hear about your experience with Black Chip so let us know! If you are calling about technical support for your Black Chip products, please be sure to have your order number available so we can confirm your purchase with Black Chip!

You can contact us using the form below, call us or email us.


Call: 888-388-9888 - Email: or use the form below!


 Black Chip does not provide support on any 3rd party add-ons or applications within the KODI or the Android Operating System. These add-ons and applications are serviced, owned and operated by 3rd party companies that have no affiliation with Black Chip. If you are experiencing issues with any add-ons within KODI, please contact the developer directly. Do not contact KODI directly as they have no affiliation with Black Chip or any 3rd party add-on developer. Our streaming specialist will not be able to provide any answers, comments or support on any 3rd party add-ons or applications that comes on the Black Chip Android TV Boxes. Please contact the developer directly for any questions regarding support or playback issues.